Revolutionizing Financial Services with AI: Operational Process Automation

By Mark Goodey | July 13, 2024

I wanted to share our vision at AI infin8_sm, from starting the world’s only niche website in 2006 (dedicated to investment performance measurement, portfolio risk, client reporting, and data management) to creating an ‘innovation lab concept’ with the current focus on generative AI.

With significant collective experience in financial services, our ‘volunteer army’ team is strongly positioned to help address some of the complex challenges facing the Banking, Financial Services, and Insurance (BFSI) sectors.

We actively listen to attract, innovate, delight, and engage (infin8 AIDE_sm). We have a learn-fast approach. We encourage experimentation.

The financial services world is at a pivotal moment. The sheer volume of data, regulatory requirements, and customer expectations push traditional legacy systems to their limits. This is where AI comes in to widen choice and offer inspiration – not just as a tool but as a transformative force that can redefine how financial institutions evolve. We all need and must operate far more process-automation-smart to help make decisions and serve clients.

At AI infin8, we’re not just theorizing about AI’s potential—we’re putting it into action. Our advanced AI-driven technologies (infin8 PyJamas_sm) tackle some of the most commonly described pressing pain points today using a citizen-developer approach. The days of proprietary language code are limited.

Our focus:

Regulatory Technology Compliance: Our primary capability automates critical processes for Anti-Money Laundering (AML) / Anti-FInancial Crime (AFC) reporting. Examples are Suspicious Activity Reporting (SARs) and Know Your Customer (KYC) checks. This ensures regulatory or best-practice compliance and frees up valuable human resources for tasks that only humans can and should do.
Market & Sentiment Tone Analysis (infin8 Sentim8_sm): Understanding sentiment is crucial in today’s fast-paced markets. Our AI analyzes vast amounts of text data from news, social media, and financial reports/data sets, providing invaluable insights for market analysis and reputation management.
Hyper-Personalization: We’re leveraging AI to create truly personalized experiences for investors, generating custom reports and analyses tailored to individual use outcomes. For example, nearly every single visual and graphic on our website is produced with the help of generative AI. One human creates the ‘prompt engineering’.
The generative AI space is becoming crowded and complex as each day passes. The term ‘AI-washing’ was coined in 2024. Everyone claims their own unique selling point. At infin8, we offer a niche exclusively for operational process automation business challenges. And nothing else.

All of our capabilities focus entirely on Operational Efficiency. By automating part or all of complex reporting/data processes, we’re helping financial services institutions eliminate backlogs, respond in real time, and significantly reduce the time and resources spent on manual tasks.

What sets us apart is our deep understanding of both the financial services sector and cutting-edge AI technology. We don’t just provide off-the-shelf products & solutions; we actively listen to our clients, understand their unique challenges, and develop tailored gen-AI capabilities that drive real business outcomes in niche disciplines.

The future of financial services is to embrace elements and become more AI-driven. At AI infin8, we continue to innovate and push the boundaries of what is possible with AI in financial services. I invite you to join us on this exciting journey. Together, we can shape a future where financial services are more efficient, secure, and responsive to the needs of businesses and individuals alike.

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Posted in Financial Services and tagged AI for Financial Services, AML, SAR