Break Free: Why Your AI Strategy Needs to be LLM-Agnostic

Microsoft has just announced their Copilot Wave 2 spring release, touting new capabilities like AI-powered search, Copilot Notebooks, and an Agent Store for accessing specialised reasoning agents. Whilst these developments certainly represent progress, they highlight a critical concern for forward-thinking organisations: the risk of vendor lock-in. When you build your knowledge bases, workflows, and custom…

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Agentic AI: Transforming Financial Services Beyond Generic Solutions

Technology evolves at an accelerating rate, and we are currently witnessing a significant transformation. Agentic AI, artificial intelligence systems that independently pursue goals, make decisions, and take actions with minimal human intervention, is set to fundamentally change how financial services operate. As someone deeply embedded in the financial services technology landscape, I’ve been following the…

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What the Future Holds: From LLMs to AI Agents

Agentic AI

In 2024, we saw a dramatic shift in interest towards AI “agents” and, more generally, systems that allow domain expert humans and AI agents to work collaboratively towards a goal or automate the handling of incoming tasks. Despite having existed as a term in AI for decades (specifically reinforcement learning), “agent” has become a loosely…

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